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How Digital Masters Outperform Competitors by 26% (MIT Research)

Leading Digital

George Westerman; Didier Bonnet; Andrew McAfee

Most companies fail at digital transformation. They buy the latest tech but see profits drop 24%. Why? Because digital success isn't about technology alone—it's about leadership. This video breaks down MIT research on 400+ companies that reveals the real secret: Digital Masters who combine strong digital capabilities with powerful leadership outperform competitors by 26% in profitability and 9% in revenue efficiency. You'll learn the four types of digital maturity—from Fashionistas who waste money on shiny toys to Conservatives who play it too safe. Plus, discover how companies like Burberry, Nike, and UPS transformed their businesses by focusing on customer experience, operational power, and business model reinvention. No jargon, just actionable insights from the book 'Leading Digital' by George Westerman, Didier Bonnet, and Andrew McAfee.

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